PrivacyPolicy
How we collect, use and protect the information you share with us.
1. What information we collect
When you submit an enquiry or quote request, we collect the details you provide: your name, phone number, email address, property details (property type, size, number of bedrooms and bathrooms), the cleaning service you're interested in, your preferred dates and times, any notes you choose to share, and any photos of the property you choose to upload.
2. How we use your information
We use the information you provide only to respond to your enquiry, prepare a quote, discuss your cleaning requirements, schedule services and communicate with you about your booking. We do not sell, rent or share your personal information with third parties for marketing purposes.
3. Photos you upload
Photos you upload with your enquiry are used solely to help us understand the property and prepare an accurate quote. They are stored securely and are not published or shared.
4. Data storage and security
Enquiry information is stored in secure systems accessible only to the business. We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Information is kept only as long as needed to manage your enquiry and any resulting services.
5. Access and correction
You may ask us at any time to access, correct or delete the personal information we hold about you. To make a request, contact us using the details below.
6. Contact
If you have questions about this Privacy Policy or how your information is handled, contact us at info@ozspotnest.com.au or call 0451 415 328.
Last updated: July 2026 · Oz SpotNest Cleaning Service, 4 St Jude Cres, Belmore NSW 2192